We used to own a small restaurant in Newburgh. Carpets in the dining room......Oh how I hate carpeted dining rooms. Kids spill stuff everywhere, people careless with whats on there shoes etc etc. Crystal Ball was always top notch! Professional, polite and straight forward. Didn't try to sell me on something I didn't need. Carpet always came out looking great. If you need floor services I highly recommend them. P.S. they do more than carpets.